Mike Golf Security & Investigation Ltd provided close protection to a distinguished London family and their prominent high-street store in response to a credible threat from a former staff member. Over a three-week period, our team ensured their safety and peace of mind.

Task Overview

Mike Golf Security & Investigation Ltd was entrusted with providing close protection and static security for a high-profile London family who own a well-known high-street store. The client faced threats from a disgruntled former employee who had publicly harassed them and incited violence via social media. The escalating behavior was deemed a credible security risk, classified as counter-terror in nature. Following police advice, the family sought professional security services and relied on Mike Golf Security & Investigation Ltd to safeguard both themselves and their business.

For three weeks, our team provided round-the-clock security, ensuring the safety of the family and their business operations.

Objective

The objective was twofold: first, to ensure the personal safety of the family through close protection during their daily movements; second, to provide a constant visual deterrent at their high street shop to protect it from potential attacks or disturbances instigated by the ex-employee or those they incited. Our goal was not only to prevent any harm but also to offer the family reassurance during this unsettling time.

Challenges

The situation required a highly sensitive and discreet approach. The client’s family, although well-known, wanted to maintain a semblance of normalcy and continue operating their store without drawing additional attention to the threat. Our team had to provide visible deterrence outside the store while remaining unobtrusive in public settings as they protected the family during their daily activities in and around London.

Additionally, the unpredictable nature of the threat, originating from someone familiar with the family and their business, required heightened vigilance and readiness to respond to any escalation. The emotional toll on the family added another layer of responsibility, as our team needed to not only protect but also provide comfort and reassurance throughout the process.

Strategic Approach

Mike Golf Security & Investigation implemented a comprehensive security plan combining close protection services and on-site guarding to create a secure environment for the family and their business.

Close Protection: The protection team was composed of highly trained operatives who accompanied the family on their daily routines and movements, both in and out of the store. This included school runs, social engagements, and business-related activities. The operatives remained in close proximity, discreetly providing security while ensuring the family could maintain a sense of normalcy.

Static Guarding: In parallel, we stationed a permanent guard outside the family’s high street store during operational hours. This visible presence was designed to act as a deterrent to anyone contemplating harm. The guard maintained a highly professional and approachable demeanor, ensuring the business could continue to operate smoothly without alarming customers while providing the necessary security oversight.

This two-pronged approach allowed for comprehensive coverage—protecting the family from both direct threats and potential risks to their business.

Personnel and Expertise

Given the complexity of the task, a highly experienced team was deployed, including close protection officers (CPOs) with backgrounds in high-profile family protection, and static guards trained in managing public-facing security without disrupting the customer experience.

The CPOs worked closely with the family, ensuring their daily activities were shielded from unwanted attention while providing constant security oversight. Meanwhile, the static guard at the store was selected for their ability to combine professionalism with approachability, serving as both a deterrent to threats and a reassuring figure to the family and staff.

Coordination with Authorities

Throughout the assignment, close coordination with the local police was maintained, as the suspect was already known to authorities. Our team regularly communicated updates regarding the family's movements and any unusual activity surrounding the store. This cooperation ensured that the police were aware of the situation at all times, leading to the eventual arrest and cautioning of the suspect.

Once the police located and arrested the individual, our task shifted towards ensuring no further escalation occurred from the suspect's online following or from any other unexpected threats.

Operational Execution

During the three-week assignment, our team maintained a constant presence at both the family residence and the store. The close protection team shadowed the family, ensuring their safety at all times, while the static guard remained vigilant at the store, watching for any suspicious activity. Both teams operated with a clear, coordinated strategy to cover all possible security risks without compromising the family’s daily life.

At the heart of the operation was our commitment to providing not only physical protection but also psychological comfort. Our operatives built rapport with the family, ensuring they felt secure and cared for during a particularly distressing time. This contributed to their ability to carry on with their normal routines despite the underlying threats.

Outcome and Client Satisfaction

The three-week protection period passed without incident. Thanks to the close collaboration between our operatives and the police, the suspect was successfully located, arrested, and cautioned. Following the arrest, the family reported feeling relieved and deeply grateful for the security and support provided by Mike Golf Security & Investigation.

The client emphasised that our team's presence had made a significant difference, allowing them to regain a sense of normalcy and feel protected while continuing their business operations. The visible deterrent at the store had been particularly effective in maintaining order, and the family was able to carry on with their daily lives in a secure environment.

Final Remarks

This operation showcased Mike Golf Security & Investigation Ltd's ability to manage sensitive and high-profile security tasks with discretion and efficiency. By combining close protection with static guarding and working closely with law enforcement, we were able to neutralise a potential threat and provide the family with the safety and peace of mind they needed. Our team's professionalism, combined with a compassionate approach to client well-being, left a lasting positive impact during a difficult period for the family.