Data Protection Policy

Introduction

At Mike Golf Security & Investigation Ltd, we take data protection seriously. We are committed to safeguarding personal information and ensuring compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

This policy outlines how we collect, store, use, and protect data in relation to our private security and investigation services.

Our Commitment to Data Protection

We ensure that all personal data is:

Processed lawfully, fairly, and transparently.
Collected for specified, explicit, and legitimate purposes.
Limited to what is necessary for our operations.
Accurate and kept up to date where necessary.
Stored securely and only retained for as long as required.
Protected from unauthorised access, loss, destruction, or damage.

Lawful Basis for Processing Data

We process personal data under the following lawful bases:

Contractual necessity – When data processing is required to provide our services.
Legitimate interests – Where necessary for security, investigation, or business operations.
Legal obligations – Where compliance with legal or regulatory requirements is necessary.
Consent – Where explicit consent has been obtained.

Data We Collect

Depending on the nature of our services, we may collect the following personal data:

Contact details (name, address, email, phone number).
Identification details (date of birth, passport or driver’s license information).
Case-related information (as required for investigations or security services).
Financial details (where applicable for payments).

How We Use Personal Data

We collect and process data for:

Conducting private investigations and covert surveillance.
Tracing individuals in lawful investigations.
Service of legal documents (process serving).
Security and risk assessment purposes.
Compliance with legal requirements.

Use of Recording Equipment During Service of Process

In certain circumstances, we may utilise recording equipment during the service of process to ensure accuracy, document interactions, and gather evidence pertinent to our services. These recordings are managed in strict compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Purpose: Recordings are primarily used for the prevention and detection of crime, the apprehension and prosecution of offenders, and to enhance our internal process-serving procedures.
Storage & Retention: All data is securely stored and retained only for as long as necessary to fulfill its intended purpose, in accordance with our data retention policies.
Access & Disclosure: Access to recordings is restricted to authorised personnel and intended for internal use and law enforcement purposes. 

We are committed to protecting individual privacy rights and ensure that any use of recording equipment is justified, proportionate, and conducted with the utmost respect for all parties involved.

Data Security Measures

We implement strict security measures to protect personal data, including:

Encryption of sensitive data.
Access controls and authentication protocols.
Regular audits and reviews of our data protection policies.
Secure storage of physical and digital records.

Data Retention Policy

We retain data only for as long as necessary to fulfil its purpose, in line with legal and regulatory requirements. Upon expiration, data is securely deleted or anonymised.

Sharing and Transfers of Data

Personal data is only shared where necessary, such as with:

Legal authorities or law enforcement where required by law.
Clients and third parties with a legitimate interest in an investigation.
Trusted service providers who support our operations under strict confidentiality agreements.
Data is not transferred outside the UK or EEA without ensuring appropriate safeguards.

Data Subject Rights

Individuals have the following rights regarding their personal data:

Right to access – Obtain a copy of personal data we hold.
Right to rectification – Request correction of inaccurate data.
Right to erasure – Request deletion of personal data where applicable.
Right to restrict processing – Limit how we use personal data.
Right to object – Challenge data processing based on legitimate interests.
Right to data portability – Receive personal data in a structured, machine-readable format.

Requests related to data subject rights can be submitted via the contact details below.

Updates to This Policy

We may update this policy periodically to reflect changes in legal requirements or our data handling practices. The latest version will always be available on our website.

Contacting Us

For any questions or requests related to data protection, please contact us.

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"I highly recommend Mike Golf Security & Investigation for exceptional work on two recent covert surveillance tasks, where they demonstrated high levels of professionalism, tenacity, intuition, and expertise. Their determination and understanding of surveillance techniques were crucial in achieving the desired outcomes. We look forward to working with Mike Golf again and fully endorse their covert surveillance skills."

Emma Coles, Director, Verity Henton
"Mike Golf Security & Investigation performed a surveillance tasking for my company and fulfilled everything requested of them in that role. I would be happy to recommend Mike Golf and will certainly use again on other tasks we have. Thank you, Mike Golf."

Gary Sanderson, Director, Absolute Investigations
"A VIP client and their family visited London recently for a week, requiring comprehensive protection. We entrusted Mike Golf Security & Investigation with the crucial roles of Team Leader and Principal Protection Officer for this significant assignment. I want to publicly commend them for their exceptional professionalism, tactical knowledge, and meticulous attention to detail throughout what proved to be a dynamic and challenging operation. Upon their return to the United States, our client expressed that they were "unbelievably happy with the service and professionalism" they received. We are committed to continuing our collaboration with Mike Golf Security & Investigation and building a strong relationship moving forward. We have no hesitation in highly recommending them for any protection-related services."

Sean Vine, Managing Director, Buckler Security Ltd
"We needed close protection for my family and manned security for my business, and were recommended to contact Mike Golf Security. During their tenure safeguarding us there were no incidents and they were utterly professional and focussed throughout. We all felt safe and secure under their vigilant care."

Coby Bull, Director, Joel & Son Fabrics
"I highly recommend Mike Golf Security. I found them via a google search when I needed event security. They were professional and hard working (and very kindly helped with decorations when we were running late!). I was nervous about security but they put my mind at ease, offered all the information needed and were excellent at communicating."

Lucy Tammam, London
"I just wanted to tell you that we received excellent feedback from a few attendees at the Barnet task, one in particular was so thankful for the job that the team done apparently she felt very safe with us being there. So well done and thanks again."

George Lilley, Special Projects Manager, SQR