Terms & Conditions

By accessing this website and/or engaging the services of Mike Golf Security & Investigation Ltd, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website, applying for a Client Account, or commissioning our services.

Use of our Website

You agree to use the website for lawful purposes only and in a manner consistent with all applicable laws and regulations. You may not use the website to engage in any conduct that could harm the reputation of Mike Golf Security & Investigation Ltd.

Website Content

All content on this website, including text, graphics, images, and other materials, is the property of, or licensed to, Mike Golf Security & Investigation Ltd, and is protected by copyright laws. Unauthorised use of the content may violate copyright, trademark, and other laws.

Links to Third-Party Websites

The website may contain links to third-party websites. These links are provided for your convenience, and Mike Golf Security & Investigation Ltd does not endorse or control the content of these websites. We are not responsible for the content, privacy practices, or accuracy of information on third-party websites.

Limitation of Liability

Mike Golf Security & Investigation Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, the website. This includes but is not limited to damages for lost profits, business interruption, or loss of data.

Privacy Policy

The use of personal information collected through the website is governed by our Privacy Policy, which can be found here.

Client Account

If you apply to create an account with Mike Golf Security & Investigation Ltd, you are responsible for ensuring the contact information you provide is accurate. You agree to notify us immediately of any changes to your contact information.

Lawful Intent

As a prospective client of Mike Golf Security & Investigation Ltd, you confirm that your request for our services is lawful and legitimate. You expressly declare that you have no intent to use our services for any illegal, unethical, or otherwise devious purposes, including but not limited to harassment, stalking, unauthorised surveillance, or the violation of privacy laws.

By engaging with Mike Golf Security & Investigation Ltd, you certify that all information provided to us is accurate and that your request is in full compliance with the law. Any misuse of our services for unlawful activities will result in immediate termination of services and potential legal action.

Disclaimer and Liability

By engaging in any of our services—including but not limited to security services (such as close protection, event security, residential security, and security guarding) and investigative services (including but not limited to private, business, or legal investigation services, process serving, surveillance, background checks, people tracing, brand and IP protection, and asset tracking)—you acknowledge and understand that no guarantees are made regarding the effectiveness, outcomes, or results of these services.

While we are dedicated to delivering high-quality, professional, and lawful solutions in accordance with our Code of Ethics and applicable laws, the inherent nature of security and investigative work means that certain situations may be beyond our control, and specific outcomes cannot be assured.

You agree that Mike Golf Security & Investigation Ltd, including its directors, officers, employees, operators and representatives, cannot be held liable for any unforeseen incidents, unexpected results, or undesired outcomes. By engaging our services, you acknowledge and accept this limitation of liability.

Data Protection

How we collect, store, use, and protect data in relation to our private security and investigation services is governed by our Data Protection Policy, which can be found here.

Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Payment Terms

Payment is typically required in advance for new clients unless otherwise agreed. For existing clients, payment may be made on account by prior arrangement.

If payment is made on account, our invoice must be settled within 14 days of the invoice date, unless otherwise agreed prior to the provision of services. Any overdue balance will incur interest at a rate of 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. Additional fees may also apply, including costs associated with debt recovery.

By engaging our services, you agree to and accept these payment terms.

Cancellation Policy

If you cancel a service that you have previously confirmed either in writing or verbally with us, you will liable to the following cancellation fees:

Cancellation less than 14 days before the provision of services - 25% of the total service fee is due.
Cancellation less than 7 days before the provision of services - 50% of the total service fee is due.
Cancellation less than 48 hours before the provision of services - 100% of the total service fee is due.

Changes to Terms and Conditions

Mike Golf Security & Investigation Ltd reserves the right to modify or replace these terms and conditions at any time. It is your responsibility to check these terms periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Entire Agreement

By hiring Mike Golf Security & Investigation Ltd, you are agreeing to our terms and conditions in full. Any further losses incurred by us under your instruction, as the Client, will also be due.

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements regarding such use.

Additionally, by proceeding with any service request or instruction, you acknowledge that a formal contract outlining the full scope of services, responsibilities, and liabilities will be provided. This contract must be agreed to and signed prior to the commencement of any investigative or security operations. You, as the Client, agree to be bound by its terms. Failure to execute this contract in a timely manner will not absolve you from any liabilities arising from instructions already provided.

Governing Law

These terms and conditions are governed by and construed in accordance with English law, and any disputes arising under or in connection with these terms shall be subject to the [non-]exclusive jurisdiction of the courts of England and Wales.

By using this website, you acknowledge that you have read, understood, and agree to these terms and conditions.

Our Information

Our full name is Mike Golf Security & Investigation Ltd.

We are registered with Companies House in England & Wales under the Company Number: 07918847.

Our registered office is: Aston House, Cornwall Avenue, London N3 1LF.

If you have any questions or concerns about these terms and conditions, please contact us.

BRAND & IP PROTECTION

Safeguard your identity and intellectual property with our Brand and IP Protection services.

Find out more.

"I highly recommend Mike Golf Security & Investigation for exceptional work on two recent covert surveillance tasks, where they demonstrated high levels of professionalism, tenacity, intuition, and expertise. Their determination and understanding of surveillance techniques were crucial in achieving the desired outcomes. We look forward to working with Mike Golf again and fully endorse their covert surveillance skills."

Emma Coles, Verity Henton
"Mike Golf Security & Investigation performed a surveillance tasking for my company and fulfilled everything requested of them in that role. I would be happy to recommend Mike Golf and will certainly use again on other tasks we have. Thank you, Mike Golf."

Gary Sanderson, Absolute Investigations
"A VIP client and their family visited London recently for a week, requiring comprehensive protection. We entrusted Mike Golf Security & Investigation with the crucial roles of Team Leader and Principal Protection Officer for this significant assignment. I want to publicly commend them for their exceptional professionalism, tactical knowledge, and meticulous attention to detail throughout what proved to be a dynamic and challenging operation. Upon their return to the United States, our client expressed that they were "unbelievably happy with the service and professionalism" they received. We are committed to continuing our collaboration with Mike Golf Security & Investigation and building a strong relationship moving forward. We have no hesitation in highly recommending them for any protection-related services."

Sean Vine, Buckler Security
"We needed close protection for my family and manned security for my business, and were recommended to contact Mike Golf Security. During their tenure safeguarding us there were no incidents and they were utterly professional and focussed throughout. We all felt safe and secure under their vigilant care."

Coby Bull, Joel & Son Fabrics
"I highly recommend Mike Golf Security. I found them via a google search when I needed event security. They were professional and hard working (and very kindly helped with decorations when we were running late!). I was nervous about security but they put my mind at ease, offered all the information needed and were excellent at communicating."

Lucy Tammam, London
"I just wanted to tell you that we received excellent feedback from a few attendees at the Barnet task, one in particular was so thankful for the job that the team done apparently she felt very safe with us being there. So well done and thanks again."

George Lilley, SQR